This error means your Rinnai water heater has detected a problem that prevented normal operation. Read below for the cause and fix.
The inlet thermistor is reading outside its normal range. Can be caused by wiring damage, corrosion, or sensor failure.
Sensor replacement required. We carry Rinnai V-Series and RU-Series sensors and can complete this repair prompt throughout Los Angeles.
To reset your Rinnai after Code 31: press and hold the power button for 3 seconds until the unit powers off, then press again to restart. Important: if the error code returns after reset, the underlying problem has not been resolved and the unit needs professional repair.
Call Simple Water Heater & Filtration if:
We are factory-trained on Rinnai and provide repair service throughout Los Angeles, the San Fernando Valley, Westside LA, and Ventura County.
Error code on your Rinnai? We diagnose and repair all Rinnai models throughout LA — service available.
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