This error means your Rinnai water heater has detected a problem that prevented normal operation. Read below for the cause and fix.
A serious fault indicating the thermal fuse has blown due to overheating. In Los Angeles, this is almost always caused by scale buildup in the heat exchanger that went unaddressed.
The thermal fuse requires replacement AND the heat exchanger needs descaling. If you have code 14, call us immediately — operating the unit further risks permanent damage.
To reset your Rinnai after Code 14: press and hold the power button for 3 seconds until the unit powers off, then press again to restart. Important: if the error code returns after reset, the underlying problem has not been resolved and the unit needs professional repair.
Call Simple Water Heater & Filtration if:
We are factory-trained on Rinnai and provide repair service throughout Los Angeles, the San Fernando Valley, Westside LA, and Ventura County.
Error code on your Rinnai? We diagnose and repair all Rinnai models throughout LA — service available.
(855) 4-HOT-H20 Get an EstimateSun–Thu: 9:00 AM – 9:00 PM
Fri: 9:00 AM – 4:00 PM