This error means your Noritz water heater has detected a problem that prevented normal operation. Read below for the cause and fix.
The burner failed to ignite. Common causes in Los Angeles: gas supply issue, dirty igniter electrode, failed PCB (control board), or inadequate gas pressure.
Check gas supply. If other appliances work, call us for Noritz diagnosis. Code 11 is typically a repair — we carry igniter components for all major Noritz models.
To reset your Noritz after Error 11: press and hold the power button for 3 seconds until the unit powers off, then press again to restart. Important: if the error code returns after reset, the underlying problem has not been resolved and the unit needs professional repair.
Call Simple Water Heater & Filtration if:
We are factory-trained on Noritz and provide repair service throughout Los Angeles, the San Fernando Valley, Westside LA, and Ventura County.
Error code on your Noritz? We diagnose and repair all Noritz models throughout LA — service available.
(855) 4-HOT-H20 Get an EstimateSun–Thu: 9:00 AM – 9:00 PM
Fri: 9:00 AM – 4:00 PM