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Navien E036 in Los Angeles? We fix it .

Call (855) 4-HOT-H20
E036
Navien Error

Cold Water Inlet Sensor Fault

This error means your Navien water heater has detected a problem that prevented normal operation. Read below for the cause and fix.

What Causes Navien E036?

The inlet thermistor (temperature sensor on the cold water inlet) is reading out of specification. Can be caused by a wiring issue or sensor failure.

How to Fix Navien E036

Sensor replacement is typically required. We stock Navien NPE and NPN series sensors and can repair prompt throughout Los Angeles.

How to Reset Navien E036

To reset your Navien after E036: press and hold the power button for 3 seconds until the unit powers off, then press again to restart. Important: if the error code returns after reset, the underlying problem has not been resolved and the unit needs professional repair.

When to Call a Professional

Call Simple Water Heater & Filtration if:

  • The error code returns after resetting
  • You are not comfortable working with gas appliances
  • The unit is making unusual sounds alongside the error
  • This is the second time you have seen this code in the past year

We are factory-trained on Navien and provide repair service throughout Los Angeles, the San Fernando Valley, Westside LA, and Ventura County.

Navien Repair in Los Angeles

Error code on your Navien? We diagnose and repair all Navien models throughout LA — service available.

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Business Hours

Sun–Thu: 9:00 AM – 9:00 PM

Fri: 9:00 AM – 4:00 PM