This error means your Navien water heater has detected a problem that prevented normal operation. Read below for the cause and fix.
The most common Navien error in Los Angeles. The unit detects abnormal exhaust pressure, meaning combustion gases cannot flow freely. In LA this is almost always a bird nest or debris in the exterior vent termination.
Go outside and check the vent cap on the exterior wall. Remove any bird nests, leaves, or debris. Reset by holding the power button. If the error returns, the blockage may be inside the vent run — call us.
To reset your Navien after E010: press and hold the power button for 3 seconds until the unit powers off, then press again to restart. Important: if the error code returns after reset, the underlying problem has not been resolved and the unit needs professional repair.
Call Simple Water Heater & Filtration if:
We are factory-trained on Navien and provide repair service throughout Los Angeles, the San Fernando Valley, Westside LA, and Ventura County.
Error code on your Navien? We diagnose and repair all Navien models throughout LA — service available.
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